- FAQ
Frequently Asked Questions
Find answers to common questions about our healthcare compliance services
Getting Started
We work with hospitals, clinics, pharmacies, and laboratories across Ghana—both existing facilities and those preparing to open. Our services are tailored to your facility type, size, and specific regulatory requirements.
If you’re preparing for a regulatory inspection, opening a new facility, experiencing compliance gaps, or simply want to strengthen your quality systems, we can help. Book a consultation and we’ll assess your needs.
Bring any existing documentation (licenses, previous inspection reports, current SOPs if available), information about your facility operations, and specific compliance concerns you’re facing.
Compliance & Inspections
We prepare facilities for inspections by the Food and Drugs Authority (FDA), Health Facilities Regulatory Agency (HFRA), and all other health regulatory authorities in Ghana.
Ideally, 3-6 months before an expected inspection allows adequate time for gap identification, system implementation, and staff training. However, we can provide expedited support for urgent inspection preparations.
We conduct a comprehensive facility assessment, reviewing your operations against regulatory standards. You’ll receive a detailed report identifying compliance gaps, risk areas, and actionable recommendations for improvement.
While we cannot guarantee inspection outcomes (as final decisions rest with regulatory authorities), we prepare your facility thoroughly by identifying and addressing compliance gaps, implementing required systems, and training your staff to meet standards.
Our Services
SOPs are documented, step-by-step instructions for routine operations in your facility. They ensure consistency, meet regulatory requirements, protect staff and patients, and demonstrate your commitment to quality standards during inspections.
Timeline depends on facility size and complexity. A small clinic may require 4-6 weeks, while a larger hospital could take 8-12 weeks. We’ll provide a specific timeline after assessing your facility.
Training is customized to your needs but typically covers regulatory compliance, SOPs implementation, medicine management, infection control, patient safety protocols, and incident reporting. Training includes practical sessions and documentation.
Yes. We offer follow-up consultations, periodic audits, SOP updates, refresher training, and continuous compliance support based on your facility’s needs.
Process & Pricing
It starts with an initial consultation to understand your needs. We then conduct a facility assessment, provide a detailed proposal with scope and timeline, and upon agreement, begin implementation with regular progress updates.
Pricing depends on facility size, service scope, and complexity of requirements. We provide transparent, customized quotes after the initial assessment. Contact us for a consultation and detailed proposal.
Yes, we serve healthcare facilities across Ghana. Travel and accommodation costs for facilities outside the Greater Accra Region are discussed during the proposal stage.
Absolutely. We maintain strict confidentiality regarding all facility information, audit findings, and compliance challenges. Professional discretion is a cornerstone of our service.
Can't Find What You're Looking For?
Every healthcare facility has unique compliance requirements. If your question isn’t answered here, reach out to us. We’ll provide the guidance you need.
